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For All Your Questions
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Are you a manufacturer?
Yes, we are a state-owned group with our own factories and production lines for several major products. For items beyond our core strengths or with different quality requirements, we collaborate with trusted partner factories or invest in new lines to meet customer needs. Our goal isn’t just to supply products—but to work with you as a reliable partner, developing solutions that bring real value and long-term success.
How can I buy products on the website?
You can place orders for our in-stock products directly on our website, but we recommend speaking with our sales team first. We offer custom options and exclusive discounts for bulk purchases, ensuring you get the best fit and value for your needs.
When will I receive my item?
Usually our stock products will be within 7-15 days, if customized products and products that are not in stock at the moment you can consult our sales staff before purchasing.
How do you guarantee the quality of your products?
All of our products undergo strict inspection and quality checks before shipment. Every order is assigned a unique tracking number and is photographed and recorded on video before dispatch. For bulk orders, we also welcome third-party inspection services to ensure complete confidence in your purchase.
How can I return an item?
For quality issues caused by product damage, we offer return or replacement services. For bulk orders, we recommend arranging third-party inspections before shipment to ensure full product satisfaction.
INFORMATION ABOUT US