Overview

Thank you for doing business with Galiptools. The following represents Galiptools’. No Hassle Return Policy. For further information, please call/email a customer experience specialist Monday through Friday between 8:00am & 8:00pm ET.

Email: galiptools@gmail.com

What is Galiptools’ general return policy?

We accept returns for most items within 30 days of delivery. The item(s) must be in its original, undamaged condition. If the packaging is too damaged, use a similar-sized box or one no longer than 108 inches. If the item was delivered disassembled, it should be returned disassembled. If packaging was removed as part of the delivery process, no packaging will be needed. If your returned item is not received at our Returns Center, we reserve the right to reverse the refund. Please note that Galiptools does not accept returns at its warehouses.

Which items can’t be returned?

The following item categories cannot be returned:

  • Open Box items
  • Clearance items
  • Gift cards
  • Made-to-order or personalized items
  • Items bundled at discounted rates (unless the entire bundle is returned)
  • Items marked as ‘Non-Returnable’
  • Live plants
  • Swatches
  • Certain Dangerous Goods items including flammable liquids, matches, compressed gas, propane tanks, lighters or damaged lithium batteries.
  • Items shipped via Consolidated Delivery
  • Samples

Galiptools reserves the right to decline the return or credit of any product deemed misused or non-saleable.

Will I have to pay for return shipping fees?

In order for Galiptools to provide good delivery and low prices, we do expect our customers to pay for the return shipping of the item back to us. This will be deducted from your refund. The return shipping costs can vary depending on the location of the return, size and weight of the item, and selected return method.

Delivery shipping fees or service charges collected on the order will not be refunded.

If an order is returned because you refused delivery, the appropriate return costs will be charged and deducted from your refund.